html,body{width:100%;height:100%}input::-ms-clear{display:none}input::-ms-reveal{display:none}*,:before,:after{box-sizing:border-box}html{-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;-ms-overflow-style:scrollbar;-webkit-tap-highlight-color:#0000;font-family:sans-serif;line-height:1.15}@-ms-viewport{width:device-width}body{margin:0}[tabindex="-1"]:focus{outline:none}hr{box-sizing:content-box;height:0;overflow:visible}h1,h2,h3,h4,h5,h6{margin-top:0;margin-bottom:.5em;font-weight:500}p{margin-top:0;margin-bottom:1em}abbr[title],abbr[data-original-title]{cursor:help;border-bottom:0;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}address{font-style:normal;line-height:inherit;margin-bottom:1em}input[type=text],input[type=password],input[type=number],textarea{-webkit-appearance:none}ol,ul,dl{margin-top:0;margin-bottom:1em}ol ol,ul ul,ol ul,ul ol{margin-bottom:0}dt{font-weight:500}dd{margin-bottom:.5em;margin-left:0}blockquote{margin:0 0 1em}dfn{font-style:italic}b,strong{font-weight:bolder}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}pre,code,kbd,samp{font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,Courier,monospace;font-size:1em}pre{margin-top:0;margin-bottom:1em;overflow:auto}figure{margin:0 0 1em}img{vertical-align:middle;border-style:none}a,area,button,[role=button],input:not([type=range]),label,select,summary,textarea{touch-action:manipulation}table{border-collapse:collapse}caption{text-align:left;caption-side:bottom;padding-top:.75em;padding-bottom:.3em}input,button,select,optgroup,textarea{color:inherit;font-size:inherit;font-family:inherit;line-height:inherit;margin:0}button,input{overflow:visible}button,select{text-transform:none}button,html [type=button],[type=reset],[type=submit]{-webkit-appearance:button}button::-moz-focus-inner{border-style:none;padding:0}[type=button]::-moz-focus-inner{border-style:none;padding:0}[type=reset]::-moz-focus-inner{border-style:none;padding:0}[type=submit]::-moz-focus-inner{border-style:none;padding:0}input[type=radio],input[type=checkbox]{box-sizing:border-box;padding:0}input[type=date],input[type=time],input[type=datetime-local],input[type=month]{-webkit-appearance:listbox}textarea{resize:vertical;overflow:auto}fieldset{border:0;min-width:0;margin:0;padding:0}legend{width:100%;max-width:100%;color:inherit;font-size:1.5em;line-height:inherit;white-space:normal;margin-bottom:.5em;padding:0;display:block}progress{vertical-align:baseline}[type=number]::-webkit-inner-spin-button{height:auto}[type=number]::-webkit-outer-spin-button{height:auto}[type=search]{outline-offset:-2px;-webkit-appearance:none}[type=search]::-webkit-search-cancel-button{-webkit-appearance:none}[type=search]::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{font:inherit;-webkit-appearance:button}output{display:inline-block}summary{display:list-item}template{display:none}[hidden]{display:none!important}mark{background-color:#feffe6;padding:.2em}:root{--app-bg:#f5f7fa;--app-surface:#fff;--app-surface-soft:#fafafa;--app-text:#1f1f1f;--app-text-secondary:#595959;--app-text-tertiary:#8c8c8c;--app-border:#f0f0f0;--app-border-subtle:#f5f5f5;--app-blue-soft:#e6f4ff;--app-cyan-soft:#e6fffb;--app-purple-soft:#f9f0ff;--app-gold-soft:#fffbe6;--app-green-soft:#f6ffed;--app-red-soft:#fff1f0;color:var(--app-text);background:var(--app-bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:Inter,PingFang SC,Microsoft YaHei,system-ui,sans-serif}:root[data-theme=dark]{--app-bg:#000;--app-surface:#141414;--app-surface-soft:#1f1f1f;--app-text:#ffffffe0;--app-text-secondary:#ffffffa6;--app-text-tertiary:#ffffff73;--app-border:#303030;--app-border-subtle:#262626;--app-blue-soft:#111d2c;--app-cyan-soft:#112123;--app-purple-soft:#1a1325;--app-gold-soft:#2b2111;--app-green-soft:#162312;--app-red-soft:#2a1215}*{box-sizing:border-box}html,body,#root{min-width:0;min-height:100%;margin:0}body{min-height:100vh;color:var(--app-text);background:var(--app-bg)}.ant-layout{min-height:100vh!important}.app-loading{justify-content:center;align-items:center;min-height:100vh;display:flex}.login-brand-logo{color:#fff;background:linear-gradient(135deg,#1677ff,#69b1ff);border-radius:12px;justify-content:center;align-items:center;width:44px;height:44px;font-size:24px;display:inline-flex;box-shadow:0 8px 20px #1677ff3d}.login-brand-image{object-fit:contain;width:48px;height:48px}.layout-brand-logo{color:#1677ff;justify-content:center;align-items:center;font-size:24px;display:inline-flex}.ant-pro-global-header-header-actions-avatar{padding-inline-start:0!important}.login-actions{flex-direction:column;align-items:center;gap:10px;display:flex}.login-theme-switcher{z-index:10;position:fixed;top:18px;right:20px}.login-copyright,.app-copyright{color:var(--app-text-tertiary);text-align:center;font-size:12px}.app-copyright{padding:16px 24px}.website-logo-preview{object-fit:contain;border:1px solid var(--app-border);border-radius:8px}.rich-text-editor{border:1px solid var(--app-border);background:var(--app-surface);border-radius:8px;transition:border-color .16s,box-shadow .16s;overflow:hidden}.rich-text-editor:focus-within{border-color:#1677ff;box-shadow:0 0 0 2px #0591ff1a}.rich-text-editor-disabled{opacity:.72}.rich-text-toolbar{border-bottom:1px solid var(--app-border);background:var(--app-surface-soft);padding:8px 10px;position:relative}.rich-text-toolbar-divider{height:22px;margin-inline:2px!important}.rich-text-uploading{margin-top:6px;font-size:12px;display:inline-block}.rich-text-justify-icon{width:14px;color:inherit;font-weight:700;line-height:12px;display:inline-block;overflow:hidden;transform:scaleX(1.2)}.rich-text-content{min-height:240px;max-height:520px;color:var(--app-text);outline:none;padding:16px 18px;line-height:1.75;overflow-y:auto}.rich-text-content:empty:before{color:var(--app-text-tertiary);content:attr(data-placeholder);pointer-events:none}.rich-text-content h1,.rich-text-content h2,.rich-text-content h3,.rich-text-content h4,.rich-text-content h5,.rich-text-content h6,.article-rich-content h1,.article-rich-content h2,.article-rich-content h3,.article-rich-content h4,.article-rich-content h5,.article-rich-content h6{color:var(--app-text)}.rich-text-content blockquote,.article-rich-content blockquote{color:var(--app-text-secondary);background:var(--app-blue-soft);border-left:3px solid #1677ff;margin-inline:0;padding:8px 14px}.rich-text-content pre,.article-rich-content pre{border:1px solid var(--app-border);color:var(--app-text);background:var(--app-surface-soft);white-space:pre-wrap;border-radius:6px;padding:12px 14px;font-family:ui-monospace,SFMono-Regular,Consolas,Liberation Mono,monospace;overflow-x:auto}.rich-text-content img,.article-rich-content img{border-radius:6px;max-width:100%;height:auto;margin-block:10px;display:block}.rich-text-count{text-align:right;padding:5px 12px 7px;display:block}.article-rich-content{border:1px solid var(--app-border);color:var(--app-text);background:var(--app-surface-soft);border-radius:10px;padding:18px 20px;line-height:1.8}.article-rich-content a{color:#1677ff}.login-security-note{color:var(--app-text-tertiary);justify-content:center;align-items:center;gap:8px;padding-top:12px;font-size:13px;display:flex}.role-permission-tree .ant-tree-list-holder-inner{display:block!important}.role-permission-tree .ant-tree-treenode:not(.ant-tree-treenode-leaf){width:100%;display:flex}.role-permission-tree .ant-tree-treenode-leaf{vertical-align:top;width:auto;padding-inline-start:22px;display:inline-flex}.role-permission-tree .ant-tree-treenode-leaf .ant-tree-indent{display:none}.dashboard-hero{color:#fff;background:linear-gradient(125deg,#0958d9 0%,#1677ff 48%,#722ed1 100%);min-height:210px;margin-bottom:24px;position:relative;overflow:hidden;box-shadow:0 18px 42px #1677ff33}.dashboard-hero .ant-pro-card-body{z-index:1;align-items:center;min-height:210px;padding:36px 42px;display:flex;position:relative}.dashboard-hero-content{align-items:center;gap:24px;display:flex}.dashboard-hero-icon{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff29;border:1px solid #ffffff42;border-radius:24px;flex:0 0 82px;justify-content:center;align-items:center;width:82px;height:82px;font-size:38px;display:flex;box-shadow:inset 0 1px #ffffff38}.dashboard-hero-eyebrow,.dashboard-hero-description{font-size:14px;color:#ffffffc7!important}.dashboard-hero-value{color:#fff;letter-spacing:-2px;margin:2px 0 4px;font-size:54px;font-weight:700;line-height:1.15}.dashboard-hero-decoration{background:#ffffff0f;border:1px solid #ffffff26;border-radius:50%;position:absolute}.dashboard-hero-decoration-one{width:310px;height:310px;top:-110px;right:-50px}.dashboard-hero-decoration-two{width:230px;height:230px;bottom:-130px;right:220px}.dashboard-section-heading{justify-content:space-between;align-items:center;margin:0 2px 16px;display:flex}.dashboard-section-heading .ant-typography{margin:0}.dashboard-section-icon{color:var(--app-text-tertiary);font-size:22px}.dashboard-metric-card{border:1px solid #0000;min-height:190px;transition:transform .18s,box-shadow .18s,border-color .18s;position:relative;overflow:hidden}.dashboard-metric-card:hover{border-color:currentColor;transform:translateY(-4px);box-shadow:0 14px 34px #1f23291a}.dashboard-metric-card .ant-card-body{padding:22px 24px}.dashboard-metric-header{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.dashboard-metric-icon{color:currentColor;width:46px;height:46px;box-shadow:0 8px 18px color-mix(in srgb, currentColor 22%, transparent);background:currentColor;border-radius:14px;justify-content:center;align-items:center;font-size:23px;display:flex}.dashboard-metric-icon .anticon{color:#fff}.dashboard-metric-percent{color:currentColor;background:color-mix(in srgb, currentColor 12%, var(--app-surface));border-radius:999px;padding:4px 9px;font-size:12px;font-weight:600}.dashboard-metric-card .ant-statistic-title{color:var(--app-text-secondary);margin-bottom:0;font-size:14px}.dashboard-metric-card .ant-statistic-content{color:var(--app-text);font-size:34px;font-weight:700}.dashboard-metric-footer{margin-top:13px}.dashboard-metric-footer .ant-progress{color:inherit;margin-top:7px;display:block}.dashboard-metric-blue{color:#1677ff;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-blue-soft))}.dashboard-metric-cyan{color:#08979c;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-cyan-soft))}.dashboard-metric-purple{color:#722ed1;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-purple-soft))}.dashboard-metric-gold{color:#d48806;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-gold-soft))}.dashboard-metric-green{color:#389e0d;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-green-soft))}.dashboard-metric-red{color:#cf1322;background:linear-gradient(145deg, var(--app-surface) 55%, var(--app-red-soft))}.dashboard-user-card{border:1px solid var(--app-border);min-height:154px;transition:transform .18s,box-shadow .18s;position:relative;overflow:hidden;box-shadow:0 8px 24px #1f23290d}.dashboard-user-card:hover{transform:translateY(-3px);box-shadow:0 14px 32px #1f232917}.dashboard-user-card .ant-card-body{padding:20px 22px}.dashboard-user-card:after{content:"";opacity:.07;background:currentColor;border-radius:50%;width:112px;height:112px;position:absolute;top:-38px;right:-38px}.dashboard-user-card-icon{color:#fff;background:currentColor;border-radius:13px;justify-content:center;align-items:center;width:42px;height:42px;font-size:21px;display:flex;position:absolute;top:20px;right:22px}.dashboard-user-card .ant-statistic-title{color:var(--app-text-tertiary)}.dashboard-user-card .ant-statistic-content{color:var(--app-text);font-size:30px;font-weight:700}.dashboard-user-card .ant-statistic-content-suffix{color:var(--app-text-tertiary);margin-left:5px;font-size:13px;font-weight:400}.dashboard-user-card .ant-progress{color:inherit;margin-top:10px;display:block}.dashboard-user-card-blue{color:#1677ff;background:linear-gradient(145deg, var(--app-surface) 62%, var(--app-blue-soft))}.dashboard-user-card-cyan{color:#08979c;background:linear-gradient(145deg, var(--app-surface) 62%, var(--app-cyan-soft))}.dashboard-user-card-green{color:#389e0d;background:linear-gradient(145deg, var(--app-surface) 62%, var(--app-green-soft))}.dashboard-user-card-purple{color:#722ed1;background:linear-gradient(145deg, var(--app-surface) 62%, var(--app-purple-soft))}.dashboard-user-trend-card{margin-top:16px;margin-bottom:32px}.dashboard-user-growth{justify-content:space-around;align-items:stretch;gap:18px;height:210px;padding:8px 22px 0;display:flex}.dashboard-user-growth-column{flex-direction:column;flex:1;align-items:center;min-width:32px;display:flex}.dashboard-user-growth-value{height:22px;color:var(--app-text-secondary);font-size:12px;font-weight:600}.dashboard-user-growth-track{background:linear-gradient(180deg, var(--app-blue-soft), var(--app-surface-soft));border-radius:10px 10px 4px 4px;align-items:flex-end;width:min(48px,70%);height:148px;display:flex;overflow:hidden}.dashboard-user-growth-bar{background:linear-gradient(#69b1ff,#1677ff);border-radius:9px 9px 3px 3px;width:100%;min-height:3px;transition:height .3s,filter .16s;box-shadow:0 8px 16px #1677ff33}.dashboard-user-growth-bar:hover{filter:brightness(1.08)}.dashboard-user-growth-label{color:var(--app-text-tertiary);margin-top:8px;font-size:11px}.dashboard-chart-heading{margin-top:32px}.dashboard-chart-card{border:1px solid var(--app-border);height:100%;box-shadow:0 8px 28px #1f23290d}.dashboard-chart-card .ant-card-head{border-bottom-color:var(--app-border-subtle);min-height:58px}.dashboard-card-title,.dashboard-chart-legend,.dashboard-chart-legend span{align-items:center;display:flex}.dashboard-card-title{gap:9px;font-weight:600}.dashboard-card-title .anticon{color:#1677ff;font-size:18px}.dashboard-chart-legend{color:var(--app-text-tertiary);gap:16px;font-size:12px}.dashboard-chart-legend span{gap:6px}.dashboard-chart-legend i,.dashboard-distribution-label i{border-radius:50%;display:inline-block}.dashboard-chart-legend i{width:8px;height:8px}.dashboard-chart-legend .created{background:#1677ff}.dashboard-chart-legend .completed{background:#52c41a}.dashboard-trend-summary{gap:12px;margin-bottom:10px;display:flex}.dashboard-trend-summary>div{background:var(--app-surface-soft);border-radius:10px;align-items:baseline;gap:8px;min-width:118px;padding:8px 12px;display:flex}.dashboard-trend-summary span{color:var(--app-text-tertiary);font-size:12px}.dashboard-trend-summary strong{font-size:18px}.dashboard-trend-summary .blue{color:#1677ff}.dashboard-trend-summary .green{color:#389e0d}.dashboard-trend-summary .purple{color:#722ed1}.dashboard-trend-chart{width:100%;overflow:hidden}.dashboard-trend-chart svg{width:100%;min-width:560px;height:auto;display:block}.dashboard-chart-grid{stroke:var(--app-border);stroke-dasharray:4 4;stroke-width:1px}.dashboard-chart-axis{fill:var(--app-text-tertiary);font-size:11px}.dashboard-chart-line{fill:none;stroke-linecap:round;stroke-linejoin:round;stroke-width:3px}.dashboard-chart-line-created{stroke:#1677ff}.dashboard-chart-line-completed{stroke:#52c41a}.dashboard-chart-dot{stroke:var(--app-surface);stroke-width:2.5px;transition:r .16s}.dashboard-chart-dot:hover{r:6px}.dashboard-chart-dot-created{fill:#1677ff}.dashboard-chart-dot-completed{fill:#52c41a}.dashboard-type-card .ant-card-body{flex-direction:column;justify-content:center;min-height:362px;display:flex}.dashboard-distribution{flex-direction:column;align-items:center;gap:28px;display:flex}.dashboard-donut{border-radius:50%;justify-content:center;align-items:center;width:178px;height:178px;display:flex;box-shadow:0 12px 28px #1677ff1f}.dashboard-donut-center{background:var(--app-surface);width:116px;height:116px;box-shadow:inset 0 0 0 1px var(--app-border-subtle);border-radius:50%;flex-direction:column;justify-content:center;align-items:center;display:flex}.dashboard-donut-center strong{color:var(--app-text);font-size:30px;line-height:1.2}.dashboard-donut-center span{color:var(--app-text-tertiary);margin-top:4px;font-size:12px}.dashboard-distribution-list{width:100%}.dashboard-distribution-item+.dashboard-distribution-item{margin-top:12px}.dashboard-distribution-label{justify-content:space-between;align-items:center;display:flex}.dashboard-distribution-label>span{color:var(--app-text-secondary);align-items:center;gap:8px;display:flex}.dashboard-distribution-label i{width:9px;height:9px}.dashboard-distribution-label strong{color:var(--app-text)}.dashboard-distribution-label small{color:var(--app-text-tertiary);margin-left:4px;font-weight:400}.dashboard-distribution-item .ant-progress{margin-top:4px}.admin-user-detail-header,.mini-user-detail-header{background:linear-gradient(135deg, var(--app-blue-soft), var(--app-purple-soft));border-radius:14px;align-items:center;gap:16px;margin-bottom:24px;padding:18px 20px;display:flex}.admin-user-detail-header .ant-typography,.mini-user-detail-header .ant-typography{margin:0 0 8px}.mini-user-detail-note{text-align:right;margin-top:18px}.mini-user-point-stats .ant-card{border-color:var(--app-border);background:var(--app-surface-soft);height:100%}.mini-user-point-stats .ant-statistic-content-prefix{color:var(--app-primary);margin-inline-end:8px}.mini-user-point-meta{margin-top:12px}.mini-user-point-title{margin-top:22px!important}.system-log-json{border:1px solid var(--app-border);max-height:320px;color:var(--app-text);background:var(--app-surface-soft);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:8px;margin:0;padding:16px;overflow:auto}.ticket-attachment-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:12px;display:grid}.ticket-attachment-card{border:1px solid var(--app-border);background:var(--app-surface-soft);border-radius:10px;min-width:0;display:flex;overflow:hidden}.ticket-attachment-preview{border-inline-end:1px solid var(--app-border);width:132px;min-width:132px;height:112px;color:var(--app-primary);background:var(--app-surface);justify-content:center;align-items:center;display:flex;overflow:hidden}.ticket-attachment-preview .ant-image,.ticket-attachment-preview .ant-image-img,.ticket-attachment-preview video{object-fit:contain;width:100%;height:100%}.ticket-attachment-preview audio{width:118px}.ticket-attachment-preview-audio{width:180px;min-width:180px}.ticket-attachment-type-icon{font-size:36px}.ticket-attachment-info{flex-direction:column;flex:1;gap:5px;min-width:0;padding:11px 12px;display:flex}.ticket-attachment-name{width:100%;font-weight:600;display:block}.ticket-attachment-actions{margin-top:auto}@media (width<=576px){.dashboard-hero,.dashboard-hero .ant-pro-card-body{min-height:180px}.dashboard-hero .ant-pro-card-body{padding:28px 24px}.dashboard-hero-content{gap:16px}.dashboard-hero-icon{border-radius:18px;flex-basis:62px;width:62px;height:62px;font-size:29px}.dashboard-hero-value{font-size:42px}.dashboard-trend-summary{flex-wrap:wrap}.dashboard-trend-summary>div{flex:120px}.dashboard-chart-legend{gap:8px}.ticket-attachment-grid{grid-template-columns:1fr}}